Privacy Policy
Last updated: March 31, 2026
1. Who We Are
Nuvvoo is operated by Pryvus Inc., a company incorporated in the State of Wyoming, United States.
This Privacy Policy covers both the Nuvvoo website (nuvvoo.app) and the Nuvvoo mobile application for iOS.
For privacy-related inquiries, contact: [email protected]
2. Information We Collect
Account Information
- User ID (generated automatically)
- Name (optional), language, timezone, measurement preferences
Health & Nutrition Data
- Meals: food descriptions, calories, macronutrients, meal components
- Weight, height, sex, date of birth (all optional)
- Activity level, calorie targets, dietary goals
- Custom trackers: sleep, water, mood, exercise, and user-defined trackers
- Dietary preferences: allergies, avoided foods, liked foods
Chat Messages
Text you send in chat is processed by AI and stored on our servers for your conversation history.
Chat history can be deleted per date or by deleting your account.
Device Information
- Push notification token (for daily reminders)
- Timezone (for scheduling and date handling)
Website
- Email address (if you join the early access list)
- Analytics data via Google Analytics (aggregated, country-level)
3. How We Use Your Data
- Provide meal logging, calorie tracking, and progress summaries
- Process chat messages through AI to analyze food and generate responses
- Send push notification reminders at your chosen time
- Manage subscriptions and trial periods
- Improve the service based on aggregated analytics
4. AI Data Processing
Chat messages are sent to third-party AI providers (OpenAI, Google) through OpenRouter for processing.
Data is processed to generate responses and returned to the app.
Your data is not used to train AI models. This is guaranteed by the API terms of our providers (OpenRouter, OpenAI, Google). AI providers do not retain your messages after processing.
You can revoke AI processing consent at any time in Settings. For full details, see our AI Disclosure.
5. Third-Party Services
We use the following third-party services to operate Nuvvoo:
- OpenRouter (routes to OpenAI, Google): AI chat processing
- RevenueCat: subscription and payment management
- Apple Sign-In / Google Sign-In: authentication
- Apple Push Notification service (APNs): push notifications
- Google Analytics (website only): aggregated usage analytics
- Brevo (website only): email communication for early access
6. Data Sharing
We do not sell personal data.
We do not share food logs or health data for advertising purposes.
Data is shared only with the service providers listed above, solely to operate the service.
7. Data Storage & Security
- Data is stored on our servers and transmitted over HTTPS
- Authentication tokens are encrypted and stored in iOS Keychain on your device
- JWT-based authentication with expiring tokens
8. Your Rights & Controls
- Export: Download all your data from the app (meals, trackers, settings, saved foods)
- Delete account: Permanently removes all data — meals, trackers, settings, chat history, tokens, and subscription records
- Revoke AI consent: Disables AI chat features; manual logging still works
- Delete chat history: Clear conversation history for any date
- Manage notifications: Enable/disable and set reminder time in Settings
9. Data Retention
Your data is retained until you delete your account or request deletion.
There is no automatic data expiration.
10. International Transfers
Data may be processed in the United States or other countries where our service providers operate.
11. Children’s Privacy
Nuvvoo is not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision.
13. Contact
For privacy-related questions, contact:
Pryvus Inc.
Wyoming, United States